Buy Now, Pay Later – What Klarna Brings to the Table (And What You Need to Know)

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Jun 16, 2025 - 14:08
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In the fast-paced world of e-commerce, Buy Now, Pay Later (BNPL) has revolutionized how we shop—and Klarna is at the forefront. Offering flexible payment options like “Pay in 4” and “Pay in 30,” Klarna allows shoppers to spread the cost of a purchase interest-free over weeks or months. But with great convenience comes responsibility—and challenges both for consumers and businesses.


1. What is Klarna? A BNPL Pioneer

Founded in 2005 in Stockholm, Klarna has grown into a global fintech powerhouse. It now operates in about 26 countries and partners with hundreds of thousands of merchants, handling millions of transactions daily. Its super-app isn’t just a payment tool—it lets users browse deals, compare prices, track purchases, and pay later, all in one place.

Klarna’s financing model is built on revenues from merchant fees—not interest charged to consumers—along with late-payment fees when applicable. This approach aligns with its mission to deliver seamless, interest-free payment options.


2. Why It Works: Benefits for Everyone

  • For shoppers:

    • Improved affordability – Splitting payments lets users buy higher-ticket items without dipping into savings or maxing out cards. Studies show BNPL boosts average order value and encourages more repeat purchases.

    • Convenience & control – Klarna’s light credit checks and instant approval make it easier to use than traditional credit cards—great for students and underbanked individuals.

  • For merchants:

    • More sales & fewer abandoned carts – Offering BNPL like Klarna can increase conversion rates significantly.

    • Faster payments – Klarna pays merchants upfront, then handles collections—so businesses don’t carry the risk of non-payments.


3. The Flip Side: Risks & Consumer Traps

  • Rising defaults – In recent years, Klarna reported a noticeable increase in credit losses. Many users admit to missing payments.

  • Borrowing beyond means – Research shows BNPL users tend to spend more weekly, with even those who have savings dipping into credit more often.

  • Low regulatory safeguards – BNPL platforms often lack the same protections as credit cards, leaving consumers exposed to high late fees, aggressive debt collection, and potential credit score damage.

  • Targeting vulnerable groups – Younger shoppers and financially insecure consumers are more inclined to use BNPL—raising concerns over overextension and potential predatory marketing.


4. Regulatory Winds Are Turning

Across the globe, regulators are stepping in:

  • In the U.S., the Consumer Financial Protection Bureau now categorizes BNPL as credit, calling for more oversight.

  • The U.K.’s Financial Conduct Authority is bringing BNPL under stricter regulation after investigating misleading marketing practices.

  • Sweden, Klarna’s home country, has tightened rules to prevent BNPL from being the default online payment option, pushing for better consumer transparency.


5. What That Means for You

  • Consumers should:

    • Track all BNPL plans closely—mistakes add up fast.

    • Always read terms and understand late fees or penalties.

    • Use BNPL sparingly, ideally only for planned purchases within their budget.

  • Merchants considering Klarna should:

    • Analyze whether BNPL fits their customer base—its primary users are younger, web-savvy shoppers.

    • Factor in the cost of merchant fees against the projected lift in sales and order size.


6. Klarna’s Outlook and What’s Next

Klarna’s growth is undeniable—it has processed tens of billions in global sales and was gearing up for a U.S. IPO in the near future. However, macroeconomic pressures—like interest rate hikes and increasing loan defaults—mean the road ahead will require tighter credit checks, smarter risk models, and possibly a reworking of its revenue strategy.


Final Takeaway

Klarna has reshaped online shopping—delivering convenience, boosting sales, and enabling new ways to pay. Yet, it's crucial to approach BNPL with eyes wide open: know the terms, avoid impulse spending, and stay informed on your credit obligations. As Klarna and the BNPL market face more scrutiny and regulation, users and businesses alike will benefit from greater transparency—and more secure, sustainable financial practices.