What to Look for in a Trustworthy Jewelry Repair Store?

If you think that your jewelry just holds the financial value, then you might be wrong here. It’s because these valuable pieces of  jewelry also carry emotions, memories and sometimes even legacy. Since these pieces need a lot of care and restoration, finding the right jewelry repair store for the same is very important. It doesn’t matter whether it’s your family heirloom or any everyday accessory, they need equal attention and care. 

There are so many options for the jewelry repair stores in the market. Due to the same reason, it might get very overwhelming for you to choose. In order to sort this out for you, we have come up with this very helpful guide on what to look for while choosing a store that offers reliable, high-quality jewelry repairs.

Factors to consider while choosing a jewelry repair store

To help you make the right choice, here are the key things to look for in a reliable and professional jewelry repair store:

• Reviews and online reputation 

The foremost thing that you should do while looking for a jewelry repair store is having a look at its online reputation. For this purpose, all that you need to do is look at the online reviews on various online platforms like Yelp and Google. Apart from that you must also check out their social media handles to see what their customers are saying. If the repair store has consistent high ratings and good feedback, then it means that your search ends here. 

Apart from checking the online reputation, you can also vouch for “word of mouth”. Have a word with your friends and family and ask them if they had any personal experiences with local jewelry repair services. Undoubtedly, personal experiences are a lot more credible than checking the online reviews specifically. 

• Range of services offered

You should count on a jewelry repair store that is working way beyond that just basic repairs. This means that its jewelry repair services must also include soldering, stone replacement, resizing, custom redesigning, re-tipping prongs etc. It is an icing on the cake if that repair store also proffers jewelry cleaning services to its customers. This service will help your pieces gain back their original shine and sparkle. If the repair store that you are relying on has many services, it means it has the required expertise and the tools for taking care of your jewelry. 

• Skills and experience

The skills and experience of the craftsman are a clear indication of the quality of the repair that he/she shall facilitate you with. If the store is trustworthy, then it shall recruit experienced and skilled craftsmen to handle the jewelry cleaning services of its customers. Irrespective of how big or small the task is, the whole staff should be able to demonstrate knowledge and confidence.

While you are talking to a craftsman, do not hesitate to ask them for their past work, portfolio and experience in this field. If that person is well experienced, he/she would proudly showcase to you all the experience and past portfolio. 

• Transparency 

One of the most important qualities of a good repair store is its transparency. Its services should not come up with any kinds of hidden costs. It should always be transparent in terms of pricing, repair methods and turnaround times. Before you leave your jewelry at the repair store, do not forget to ask them for a complete written estimate that includes the turnaround time and the detailing of the cost. 

You should also notice whether or not the store is able to answer your questions confidently. Are they able to explain everything to you in detail correctly? Do they answer honestly and professionally? 

• Reasonable turnaround time

Yes, we do understand that you need the jewelry cleaning services to be done correctly. But, you shall also expect it within reasonable time. Due to this reason, a lot of people start searching for fast fix jewelry repair options in order to complete the basic repair tasks within a matter of 1-2 days. There are some stores which also offer same-day delivery services for the customers. A good jewelry repair store will know how to get the work done in the best possible manner within the desired time frame. 

Conclusion

Choosing the right c store should not turn out to be a complicated process for you. You just have to focus a bit, take a little time, do some research, and compare the options on the basis of their experience, range of services, online reputation and how well they treat their customers. If the store is good, it shall definitely take good care of your jewelry whether you want to get the basic repair work done, or full restoration. 

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FAQs

Q: How much time does it generally take for the jewelry to repair?

Ans: The overall time to repair the jewelry depends on how complex the task is. If it’s a very basic repair like chain soldering or ring resizing, it should not take more than a day or two. On the other hand, if it’s a complicated or detailed repair, then the turnaround time shall be a week, or even more than that. 

Q: Is it possible to repair all kinds of jewelry or are there any possible limitations?

Ans: Majority of the jewelry types can be repaired easily like necklaces, rings, bracelets, earrings, watches etc. However, if it’s a case of a very old and antique jewelry, then you might have to contact an antique or fine jewelry restoration expert.